Introduction to Email

This page designed to help you become accustomed to the new email system and some of its advanced features. Please direct any questions about this document to This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance, or call Nexband Support at 1-888-260-4357.

This page covers a few items related to your account. First, it briefly covers the anti-spam technology used to block unwanted email. Second, it reviews the settings found in your mail settings. Third, it helps you get started with your webmail. Finally, it will go over the basic details on how to properly configure an external mail client.

Click here if you are trying to set up email on a cell phone.

1. Anti-Spam Features

Spammers (or junk emailers) are using more and more complex methods to send junk emails each day. To help combat this, the methods used to block these unwanted emails from your Inbox are becoming more numerous and diverse. However, MagicMail is designed to give you the maximum control over your mailbox. You now have the control over whether you want to receive messages identified as 'spam' in a special quarantine IMAP folder, or simply reject them right away and keep your mailbox clean. You also have the option directly in webmail of simply selecting a message that you no longer want to receive and clicking 'Block Sender' - or optionally, if there is a fringe case message in your Spam folder you can simply select it and click on 'Allow Sender' so that such message will be placed in your Inbox directly in the future.

2. User Management Interface

You will use the included web interface to manage your email settings. If you have just one email account, you will be able to use this web interface to add a forward, set an auto-responder, change your password, or customize your anti-spam settings. You can access your web interface by visiting:

Once you have logged in, you will see the menu on your left providing you with several choices.

  • Spam Management: Here you can modify your anti-spam configuration.
    • CAUTION: You must be careful when making changes here or you may inadvertently start identifying email you would like to receive as spam.
    • If you are unsure how to proceed, please email support at This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Email Settings: Here you can modify your email options. You can forward your email to another address, or you can set up your vacation auto responder. Be sure to save your changes.

3. Webmail

If you have not used webmail before, you will find it extremely useful for the times when you are away from your normal PC and wish to send a message or check your email. When you use webmail to check your email, your messages will still be left for you to download to your local PC when you return, unless you delete them. This makes the system very handy for those occasions when you are not at your normal PC.

To login to your webmail, it is best to visit:

Once you log in to your webmail with your email address and password, you will see your messages displayed. Here, you'll be able to view, reply, and send new messages.

Don't forget to log out (also known as "Sign Out") when you are finished with your webmail session.

4. Mail Client Configuration

When setting up a mail client on your own computer or cell phone, you may be asked to fill in some details about your email account. Below are some of the details which may be asked. Simply fill in the values specified into the fields.

For the incoming account: 

  • Connection Type: IMAP
  • Port: 993
  • Security Option: SSL
  • Hostname:
  • Username: <your email address>
  • Password: <your password> 

For the outgoing (SMTP) account:

  • Hostname:
  • Port: 587
  • Security Option: STARTTLS (TLS)
  • Check "My server requires authentication"
  • Username: <your email address>
  • Password: <your password>

Click here if you prefer POP settings instead of IMAP

If you are having difficulty with this configuration, please contact support at This email address is being protected from spambots. You need JavaScript enabled to view it. or call Nexband Support at 1-888-260-4357.